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RAG evaluation

Know when your RAG assistant has the right answer and evidence

Evaluate retrieval, groundedness, completeness, and citation accuracy before release. Then monitor real interactions to detect unsupported answers, weak retrieval, and knowledge gaps as your content and system evolve.

Read the story Sabadell Zurich
ABANCA
Generalitat
telefonica
adigital
CEATIC
BSC
CiTIUS
hiTZ

All the tools you need to test the entire path from retrieval to response

Synthetic Datasets
Thousands of test cases and simulated conversations generated from our Simulation Engine or your own product specs and files.
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Custom metrics
Define your own scorers, thresholds, and quality criteria, or just let the Galtea Simulation Engine build them automatically from your product specs.
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Traces
Plug into the logs and traces you already collect, with no second instrumentation effort.
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Versions
Re-run the same test suite automatically on every prompt, model, or pipeline change, so regressions get caught before they ship.
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Human reviews
Send the hard or flagged cases to expert reviewers, and use their verdicts to sharpen how quality gets scored over time.
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GitHub Actions
Run evaluations automatically on every pull request, so a quality or safety regression is blocked before it reaches production.
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Monitors
Monitor your production traffic automatically, automatically surface patterns in production, and what's driving them, before your users feel it.
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Evaluate and monitor RAG assistants where source accuracy matters most

Banking
AI for customer service, risk, and financial operations
Insurance
AI for claims, underwriting, and policyholder support
Healthcare
AI for patient support, clinical workflows, and operations
Research
AI for analysis, knowledge discovery, and scientific workflows
Public
AI for citizen services, casework, and public administration

Evaluate sensitive calls without losing control of the data

ISO 27001 certified
Independently audited security controls across the full platform.
GDPR compliant
Data processing agreements, retention controls, and right-to-erasure built in.
Self-hosting & Private tenant
Deploy in your own cloud or VPC. Your data never leaves your infrastructure.
Premium support
A implementation plan tailored to your stack with a dedicated engineer team.
SSO & MFA
Single sign-on via your existing identity provider, with multi-factor authentication.
Service Level Agreement
Guaranteed response times with escalation paths for production incidents.
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Frequently asked questions

What can I evaluate in a RAG assistant?
Measure retrieval relevance, answer correctness, groundedness, citation quality, completeness, and unsafe or unsupported answers.
Can Galtea identify hallucinations?
Yes. Define evaluations for whether responses are supported by retrieved context and meet your accuracy standards.
Can I test changes to retrieval or chunking?
Yes. Compare retrieval pipelines, chunking strategies, embeddings, prompts, and models against the same test cases.
Can I monitor RAG quality after deployment?
Yes. Monitor live interactions and investigate whether retrieval or answer quality changes over time.

Learn how teams in regulated industries evaluate RAG assistants with Galtea

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